PAYMENTS ACCEPTED:
We currently accept credit cards and Paypal payments. We do not offer payment of cash or check at this time.
GIFT WRAP:
We offer all our customers the option to have their purchases gift wrapped for a small fee. Simply select the gift wrap option to have your item shipped beautifully ready to be received. Gift card included.
SHIPPING:
We try and keep all our costs down so our customers can get all the benefits of a sustainable made in America brand without having to pay astronomical prices. We ship 2 day via USPS Priority Mail when possible but may have to substitute another form of shipping if costs are lower or express mail is requested. We also ship all items at one time to reduce our carbon footprint as well as save on shipping for our customers. If you need anything different than what we offer, please send us a note upon submitting your order.
CANCELLATIONS, REFUNDS, AND RETURNS:
At this time we are not able to offer order Cancellations. We do offer refunds for items that do not meet our customers' expectations or arrive in less than perfect condition. For a full refund or replacement item, please return item within 30 days to the following address:
Evie & Adrienne
c/o Returns Processing
11009 NE 194th DR
Bothell, WA 98011 USA
Shipping costs for returns are the customer's responsibility at this time (unless the item is defective). Original shipping costs are not refundable. Refunds will be processed within 7 days of receipt of returned goods. (Please do consider foregoing the 5% of your purchase price to our Family First Fund if you are seeking a refund, you can let us know your wishes with a note in your returned package).
PRIVACY POLICY:
We will never use your personal information in any form other than contacting you concerning:
Orders you have placed
Email Subscriber Notices
If you have contacted us directly
Tax Purposes (if applicable)
If you have hashtag'd us on any of your Instagram pictures then we consider this permission to repost your pictures on our website feed as well as on our Instagram and Pinterest accounts.
ORDER PROCESSING:
Due to the size of our team, orders will be processed in order of receipt. We aim to process all orders within 48 hours. You will receive a shipping notification upon completion of order fulfillment. If you have not received a shipment notification within 72 hours, please contact us at evieandadrienne@outlook.com for immediate assistance.
WHOLESALE ORDERS:
Evie & Adrienne does not offer Wholesale ordering at this time. We are hoping to be able to do so in the future. Please stay tuned for more information on this.